DC
Darren C

1 reviews | Active since Feb 2012

21 Sept 2016, 17:49

Replacement of Bombed ATM

<p>I would like to know when Standard Bank intends to replace the ATM which was bombed at the Cornwall View Shopping Centre in Pretoria East about 2 months ago. It has become a real inconvenience not having access to cash at my regular retail centre. Every other bank has an ATM there. Furthermore to this, a week prior to the bombing of the ATM I had called Standard Bank to report suspicious activity around this ATM, Standard Bank was not interested in my conscerns and suggested I rather take the matter to the police. Needless to say, guess what happened a week later.</p> <p> </p> <p>Please make an effort into having this ATM replaced.</p>

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Replies (2)
Standard Bank
Standard Bank's reply22 Sept 2016, 09:22
Official

Good day Darren Carter

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply23 Sept 2016, 13:38
Official

Dear Darren Carter

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter is being addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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