1 reviews | Active since Mar 2023
Replacement card reversal
The manager,
On the 15.03.2023 I went to Standard bank Dobsonville to request for a replacement card after I had reported a case with your ***** department because of irregular activities on my account to which they assisted me well.
The ***** department advised me there will be no charge for the card replacement moreover they will also leave a detailed notation on the system stating that the charges are not to be app****.
Suprisingly the same day later when I checked my balance I discovered An amount of R145 was taken from the card. Went to Park Station the next day and engaged with Phindile who assisted me by sending the consultant from Dobsonville an email which was never rep**** to till today, only to say he will try and fix it.
This has been a great inconvenience to me since I am working night shift, I have to wake up early to try and query this moreover the run around which is digging into my pocket.
Kindly please look into this querry. Contact number : *** Email : ***
Your assistance will be highly appreciated
Regards, Linda Nkosi
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
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