Repetitive customised answer from brainless staff

I am currently overseas and logged onto STD Bank online banking to transfer some money 0n 4/5/2015. <br> <br> One of my 3 linked accounts showed as unavailable with a nil balance. I searched online for assistance and was directed to [Email Removed] 6/5/2015. I sent an email query. I got a reply from Buhle Madlala, Customer Contact Centre E-mail Unit saying the \account has a not auto bank linked status loaded. Please contact your branch"with a call centre number included.<br> I responded highlighting the part about being overseas and asked them to kindly contact my branch and sort it out. 11/5/2015. Email from Sello Molete"