wS
wick S
1 reviews | Active since May 2013
27 Oct 2015, 18:17
Repeated wrong debit order errors costing me money
After neerly 6 years of getting my debit orders taken from my Trust FNB account on the 7th of each month, Standard bank conned me into opening another account with them in order to have my access bond funds available. After much much, did I say alot of hasle and time, opened the account just to find out they did not keep their part and without notice removed my access facility. <br> <br> Now they keep on debiting this new account TWICE each month on the 27/28th resulting in FEES and missed debits going through, MAY I ALSO SAY, AFTER I PHONED THEM AND STATED I DID NOT WANT DEBIT ORDERS TO GO BEFORE THE END OF MONTH.<br> <br> PAY BACK MY MONEY<br>
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Replies (1)Standard Bank's replyOfficial
28 Oct 2015, 10:03Hello wicktory,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply28 Oct 2015, 10:03
Official
Hello wicktory,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
