Repeat bill & *****

1. In Feb 2015 I was summoned to re-submit FICA docs. I also asked the consultant to stop posting statements at R11 per month. This was not done, so I called the service centre about a month ago - I got a refund backdated till Feb. My August(25th) statement shows them doing it again! Now what? How many times must I keep on asking for the same thing????<br> <br> 2. I made a complaint here about being charged for a petrol card added to my Standard Bank Mastercard - I have been told that it was Standard Bank that is culpable in the ***** of charging me for something not asked for nor received - I was refunded for the several monthly ********** deductions at the end of July. This indicates that they have committed *****(they have no proof of any application from me), or else they would have insisted that I had app**** for the card and could not reverse the charges!!!! Can I charge Standard Bank with ***** - legally?<br> <br> I believe that they have lots of clients like me who do not check every detail on statements, and get away with thieving!<br> <br> I have been a client for 30 years! Soon to be ex client!<br> <br> <br> <br> <br>