repay R1212, 00 because of wrong linking by bank

I went to the bank to close my overdraft in September 2014. Iwas adviced go to customer service for assistance where they indicated a consultant will help me. My overdraft was successfully closed. on Sunday while at home I received an sms indicating a purchase from ackermans, I immediately phoned card division and was told my card was linked to Ndlovu who was buying at that time. My card was cancelled and I was adviced to go to the bank and open a case. Later the same day afer 7pm I received another sms indicating a transaction from a petrol station and I phoned the bank again and was put through to ***** division, Ndlovu's card was cancelled. I went to maponya and completed an affidavit and was advice I'll receive a call. When no one phoned in to weeks I want back to the bank to enquire and made a call to to ***** department for an update I was told he bank was surposed to repay and get the money from Ndlovu as it was the banks fault. the consultant that assisted me called her supervisor for assistance where I was asked to write a letter explaining what happened (signed some documents ) I was told I'll receive a call or the money will be deposited into my account. <br> <br> I went