CV
Chad V
1 reviews | Active since Dec 2019
08 Jan 2021, 09:38
Renewable Energy Standard Bank
Standard bank has billboards all over Gauteng now advertising renewable energy financing. However trying to contact them for information through the portal on their website does not work. Even worse than this is the fact that when you call their switchboard regarding a department who can assist, their employees know nothing about such a department.
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Replies (4)
Standard Bank's replyOfficial
08 Jan 2021, 10:15Hello Chad van Vollenstee
Thank you for posting your comments.
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply08 Jan 2021, 10:15
Official
Hello Chad van Vollenstee
Thank you for posting your comments.
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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CV
Chad V's updateReviewer Update
12 Jan 2021, 08:044 days later and still nothing, do not think the matter has been "escalated"....
CV
Chad V's update12 Jan 2021, 08:04
Reviewer Update
4 days later and still nothing, do not think the matter has been "escalated"....
Standard Bank's replyOfficial
14 Jan 2021, 14:36Good day Chad V
As per the email sent to you earlier today the matter has been referred to the relevant department who will be in contact with you.
We apologize for the inconvenience and undue frustration, this has caused.
As per the email sent to you earlier today the matter has been referred to the relevant department who will be in contact with you.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply14 Jan 2021, 14:36
Official
Good day Chad V
As per the email sent to you earlier today the matter has been referred to the relevant department who will be in contact with you.
We apologize for the inconvenience and undue frustration, this has caused.
As per the email sent to you earlier today the matter has been referred to the relevant department who will be in contact with you.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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CV
Chad V's updateReviewer Update
20 Jan 2021, 16:43Colin mailed me on the date 14/01/2021 saying the matter had been referred to the relevant department. Now 6 days down the line and still no one has been in contact with me. I have also mailed Colin stating this and asking for a date by which I will be contacted. That mail has also not been responded to...
CV
Chad V's update20 Jan 2021, 16:43
Reviewer Update
Colin mailed me on the date 14/01/2021 saying the matter had been referred to the relevant department. Now 6 days down the line and still no one has been in contact with me. I have also mailed Colin stating this and asking for a date by which I will be contacted. That mail has also not been responded to...