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Marvin M
1 reviews | Active since Jul 2024
17 Jul 2024, 14:50
REMOVE THE HOLD ON MY ACCOUNT!
I received a payment for the sale of my home. Once the funds hit my account, a hold was placed on it. Upon visiting the bank I was sent up and down to the external bank to get them to send through notification from Absa MYSELF to have the payment verified to STB's ***** team. This was done 24 hours ago and still no call. The email has been sent from Absa, the POP has been provided and still, no correspondence. Can someone please call me and have this matter resolved.
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Standard Bank's replyOfficial
17 Jul 2024, 14:58Good day Marvin
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply17 Jul 2024, 14:58
Official
Good day Marvin
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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