1 reviews | Active since Oct 2010
REMOVE LIMIT STOP
Hello Peter, I've had a homeloan with Standard Bank since 1999 before i got married. I recently transfered money into my bond account as i've always has access bond on it. To my surprise i got an error saying i should contact the branch, i phoned them on the 08/10/2015 and i was told it will be removed within 24hr as there was no reason for the stop. I checked on 12/10/2015 it was still not removed, only yesterday i got a message that they put a stop as i am married in COP and i need to add my Husband. I sent them all the documents required and it is still not done. <br> <br> Standard bank had no courtesy of giving me a call to advise of the stop they are putting on my account, and my husband does not want to be added on this bond account as it was taken before i got married.<br> <br> Please assist in resolving this issue Ref for my call was *** spoke to Keneiloe and Learnfast.<br> <br> Regards,<br> <br> Thembisile
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Best regards,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
