AK
Aquinetta K

1 reviews | Active since Sept 2020

26 Jun 2024, 11:31

Remove account hold

My name is Aquinetta Zondo account ,my account has a hold and I cannot access my funds ,I have called standard bank from the morning and still I can't access them .I have to deliver an order to my client but I can't because of standard bank which is costing me money now in my business

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Replies (2)
Standard Bank
Standard Bank's reply26 Jun 2024, 11:41
Official
Good day Aquinetta 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply27 Jun 2024, 11:07
Official
Good day 

Thank you for taking our call and  allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards
Standard Bank Hello Peter Team 
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