JW
Jack W
1 reviews | Active since Dec 2020
23 Dec 2020, 22:33
Release of registration papers on settlement of car loan.
Hello
Can someone from Standard Bank vehicle finance please help me, as the call centre can offer no assistance.
I purchased a car from a private seller a month ago. I paid Standard Bank the settlement and took delivery of the car. The transfer of ownership is being facilitated by Steven Johnson cars in Milnerton. A month later and they are still waiting for the registration papers.
Please help!
Thank you.
Jack Walker
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
24 Dec 2020, 04:13Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply24 Dec 2020, 04:13
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
28 Dec 2020, 16:47Good day Jack ,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,
Complaint Resolution Centre.
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,
Complaint Resolution Centre.
Standard Bank's reply28 Dec 2020, 16:47
Official
Good day Jack ,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,
Complaint Resolution Centre.
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,
Complaint Resolution Centre.