ZL
Zingiswa L
1 reviews | Active since Nov 2020
22 Nov 2020, 16:58
Release my money
It's been 3 weeks and my query has not been attended I give up on standard bank services. I am sorry but I can't recommend your bank for any reason
Helpful (0)
Replies (4)0
Replies (4)Standard Bank's replyOfficial
23 Nov 2020, 07:45Dear Zingiswa Lorraine
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply23 Nov 2020, 07:45
Official
Dear Zingiswa Lorraine
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
23 Nov 2020, 08:59Dear Zingiswa Lorraine
Thank you once again for posting your comments.
We refer to your previous review you posted and can confirm that the matter is being attended to.
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
We refer to your previous review you posted and can confirm that the matter is being attended to.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply23 Nov 2020, 08:59
Official
Dear Zingiswa Lorraine
Thank you once again for posting your comments.
We refer to your previous review you posted and can confirm that the matter is being attended to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to your previous review you posted and can confirm that the matter is being attended to.
Kind regards
Complaint Resolution Centre
***
***
ZL
Zingiswa L's updateReviewer Update
23 Nov 2020, 09:40Hello Peter still nothing as yet my funds still pending and am back at square one trying to qeuiry this transaction ,who exactly should I talk to because this is really frustrating absurd and ridiculous how can a big bank like this fail to handle a small issue like this I have also suggested they reverse the funds and close the account but still nobody wants to attend to my matter honestly I am really annoyed and am not interested in this bank
Why is standard bank lying to my partner that they have released the funds into my account yet there is nothing of such?Regards Zingisa Lorraine Ogbonna
Why is standard bank lying to my partner that they have released the funds into my account yet there is nothing of such?Regards Zingisa Lorraine Ogbonna
ZL
Zingiswa L's update23 Nov 2020, 09:40
Reviewer Update
Hello Peter still nothing as yet my funds still pending and am back at square one trying to qeuiry this transaction ,who exactly should I talk to because this is really frustrating absurd and ridiculous how can a big bank like this fail to handle a small issue like this I have also suggested they reverse the funds and close the account but still nobody wants to attend to my matter honestly I am really annoyed and am not interested in this bank
Why is standard bank lying to my partner that they have released the funds into my account yet there is nothing of such?Regards Zingisa Lorraine Ogbonna
Why is standard bank lying to my partner that they have released the funds into my account yet there is nothing of such?Regards Zingisa Lorraine Ogbonna
ZL
Zingiswa L's updateReviewer Update
23 Nov 2020, 10:03Hi STANDARD BANKi do not understand why my account was being placed on hold under the accusation that funds which came in is of a suspected *****. It is very impossible. Attached to this email is the PROOF OF PAYMENT FROM my partner Mr HARRISOB AND VIOLAi thought it wise that it will be best for payment to be made via my STANDARD account after the lockdown is lifted in ZAMBIAWhy did i choose STANDARDbecause i felt that STANDARD is a bank that will be able to help me and my business in future with funding. But its rather unfortunate that the reverse is true. i expected that STANDARD BANK will support me as a growing entrepreneur by aiding my business activities. But boom from no where my business account was being placed in a hold and suspected for ***** of which nothing of such ever happened or will ever happen. I personally do not believe in such.After which i will be expecting more payment from my customers in the local market. So please tell me how a ***** was been reported on my account. we both know that my account has never and was never been involved in any *****. If there have been any report then kindly send share it for me to see who reported and for what. its very impossible.Still i was confused as to where such came from.Ill be very open with you that i did not expect this from STANDARD BANKRegards Mrs Zingisa Lorraine Ogbonna
ZL
Zingiswa L's update23 Nov 2020, 10:03
Reviewer Update
Hi STANDARD BANKi do not understand why my account was being placed on hold under the accusation that funds which came in is of a suspected *****. It is very impossible. Attached to this email is the PROOF OF PAYMENT FROM my partner Mr HARRISOB AND VIOLAi thought it wise that it will be best for payment to be made via my STANDARD account after the lockdown is lifted in ZAMBIAWhy did i choose STANDARDbecause i felt that STANDARD is a bank that will be able to help me and my business in future with funding. But its rather unfortunate that the reverse is true. i expected that STANDARD BANK will support me as a growing entrepreneur by aiding my business activities. But boom from no where my business account was being placed in a hold and suspected for ***** of which nothing of such ever happened or will ever happen. I personally do not believe in such.After which i will be expecting more payment from my customers in the local market. So please tell me how a ***** was been reported on my account. we both know that my account has never and was never been involved in any *****. If there have been any report then kindly send share it for me to see who reported and for what. its very impossible.Still i was confused as to where such came from.Ill be very open with you that i did not expect this from STANDARD BANKRegards Mrs Zingisa Lorraine Ogbonna
