KK
Kurt K
1 reviews | Active since Sept 2015
29 Sept 2015, 08:48
Regretfully loyal
Year in and year out I've had problems with Standard Bank. I've been told now that I can't register on internet banking because I'm not registered for the OTP. I called *** for assistance. The gentleman indicated he will be contacting the specialists, but I was left holding for over 20 minutes. This is unacceptable. I upgraded my account to prestige banking yesterday, but I'm really regretting it now. I cannot even add a beneficiary. Horrible service.
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Standard Bank's replyOfficial
29 Sept 2015, 15:44Hello Kurtkoopman,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Sept 2015, 15:44
Official
Hello Kurtkoopman,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***