Regret being a client after 2 days, Horrible useless service!

<p>I got a new credit card with Standard bank, from the beginning it has been a nightmare, the courier delivered the card and took my fica documets, I tried to call the number to get the pin, they told me the IVR system is out of order, tried again later, system rufuse to give the pin. I called again and was told there is a fica lock and I must submit the documets again, I told them I'm not going to do that as I gave the documents to the courier. Called again to get the pin, was put on hold for 20 while they update the fica info. On Tuesday I finally got the pin and tried to use the card, the first transaction was successful every transaction there after was declined, called again to enquire was put on hold for 15 min, I ended the call and tried again, still unsuccessful. I have only had the card for 2 days and i spent more that a R60 in calls and about in hour on calls to standard bank to get the card working. I give up. Please cancel my card</p>