1 reviews | Active since Nov 2016
Regret and pathetic service
<p>I recieved a notification in october the 10th stating that R1,950 was transfered by me so i knew i never made such big amount on my account so i went to the branch in thibault square standard bank consultant that was helping me said they dont know who or what company tried to debit my account but they will investigate by friday they will get back to me in that same week so i waited and no one got back to me . so i went again to thr branch so they told me a tickect was logged to standard bank westerncape at the headoffice but still no feedback so the consultant (bandile) helped me by opening up a new account as that account had a minus which means the moment i get my salary that 1950 will go off so i opend a new account now on the 9th of this month they debited my 1700 in my account againg this time when i went to the branch they claim that i owe standard bank that 1950 but at first they said they dont know what or who tried debiting the money im really angry cause standard bank left me with no money for travelling this month for work please assist this bank is robbing poor people im fedup with standard bank just going into my account without my right </p> <p> </p>
Hi
im still awaiting feedback on my query as i have forwarded my details as requested by standard bank representitive
Thanks
Hi
im still awaiting feedback on my query as i have forwarded my details as requested by standard bank representitive
Thanks
its 3hours now and i still have not gotten any response really standard bank has poor service and now they even worce then before no feedback even though i sent my deatils im changing banks today cant deal with this bank really
its 3hours now and i still have not gotten any response really standard bank has poor service and now they even worce then before no feedback even though i sent my deatils im changing banks today cant deal with this bank really
no im not satisfied how can a bank make such a mistake by giving me money as they confirmed on the phone in my account to do my expensise then a month after they tell me i did not have such an amount so they taking back the money they gave me cause all the years i used standard bank something like this never happend cause if i dont have money in my account at the atm if i withdraw money never comes out of the atm never but in september i had to be the victim of this incident but i will take it up with my lawyers to investigate cause in my account i dont remember having money more then the one i got paid at work .
no im not satisfied how can a bank make such a mistake by giving me money as they confirmed on the phone in my account to do my expensise then a month after they tell me i did not have such an amount so they taking back the money they gave me cause all the years i used standard bank something like this never happend cause if i dont have money in my account at the atm if i withdraw money never comes out of the atm never but in september i had to be the victim of this incident but i will take it up with my lawyers to investigate cause in my account i dont remember having money more then the one i got paid at work .
Good day Nomkhitha Nocanda
Thank you for your response
Your comments have been forwarded to the relevant department who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
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Good day Nomkhitha Nocanda
Thank you for your response
Your comments have been forwarded to the relevant department who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***