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Pumla M
1 reviews | Active since May 2020
19 Oct 2021, 14:13
Regret
I am so so annoyed by the service from standard bank I have a prestige account with them. They convinced me to switch my salary to them doe better benefits.
I am so frustrated the switching did not go well, the private banker allocated to me does not even assist me. I truly regret leaving FNB. I am so emotional. I have things that bounced from my fnb. I laid a complaint no one has come back to me. It’s a mess. I need a response very soon.
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Standard Bank's replyOfficial
20 Oct 2021, 03:17 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Standard Bank's reply20 Oct 2021, 03:17
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***