HJ
HB J

1 reviews | Active since Aug 2010

11 May 2021, 11:25

Refusing to close my cheque account

Finally closing my last account with STD bank, my balance is zero on my cheque account but they want me to pay more money. They do not want to tell me what the money is for, they just keep saying I must pay more money on my zero balance account to get it closed. It want the account closed and be RID of this poor service bank

0
Replies (2)
Standard Bank
Standard Bank's reply12 May 2021, 00:45
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)*** 
Standard Bank
Standard Bank's reply14 May 2021, 09:39
Official
Hello 
  Thank you for posting your comment.  Please can you respond to our sent to you.

We greatly appreciate your continued support. Kind regards, Complaint Resolution Centre