AV
Andre V

1 reviews | Active since Jan 2015

28 Apr 2015, 13:16

Refusing to assist with ***** reporting

I noticed a large transfer between to of my accounts via Internet Banking. No one has access to my details. Phoned Standard Bank an sent from pillar to post with no assistance. Not prepared to investigate. Response is change your password. Pathetic service again!!!

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Replies (1)
Standard Bank
Standard Bank's reply30 Apr 2015, 08:40
Official
Hello JanVanRiebeeck,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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