DM
Donald M
1 reviews | Active since Aug 2024
14 Aug 2024, 01:36
Refused to surrender 32 days notice
I'm very disappointed at the way standard bank treated my wife, her salary went to a 32 day notice by mistake and that was end of June and she was told she cannot withdraw the funds before 32 days, yet there is a clause that say you can get your funds and pay penalty, we have no food in the house yet the whole salary is in the bank, may you please assist . My wife is Khathutshelo Precious Makwarela , contact ***
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Replies (2)
Standard Bank's replyOfficial
14 Aug 2024, 07:07Dear Donald,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Aug 2024, 07:07
Official
Dear Donald,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
DM
Donald M's updateReviewer Update
14 Aug 2024, 18:32Kindly note that there has not been any resolution, the only feedback we got is a call saying that we will call you back, is very frustrating how your service work.
DM
Donald M's update14 Aug 2024, 18:32
Reviewer Update
Kindly note that there has not been any resolution, the only feedback we got is a call saying that we will call you back, is very frustrating how your service work.