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lekhafola L

1 reviews | Active since May 2016

08 May 2016, 05:06

Refused A Refund by Standard Bank and Macrobert Attorneys Ref AC053545

<p>I have alerted Macrobert Attorneys via emails since 29 March 2016,&nbsp; 01, 26, 28&nbsp;Apri 2016l after realising that I have over paid my debt account&nbsp;that was managed by Macroebert&nbsp;on behalf of Standard bank. Wilma Booysens was the last person whom I was reffered to&nbsp;at Macrobert Attorneys&nbsp; to&nbsp;assist me regarding the refund. She informed me that&nbsp;a file on me had been closed and there is nothing that&nbsp;she can assist me further with but that I must contact Standard Bank for the matter.&nbsp;She however undertook to investigate and&nbsp;report back to me. She has not yet responded and &nbsp;I am still awaiting the refund till today.</p>

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Replies (1)
Standard Bank
Standard Bank's reply11 May 2016, 07:31
Official

Dear Joel

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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