AC
ALAN C
1 reviews | Active since Feb 2015
17 Feb 2015, 14:43
REFUSE to return my transaction
I paid a beneficiary via internet banking to the wrong beneficiary. I contacted my bank FNB and they tried to reverse the payment. STANDARD BANK refused to return my money deposited into the account, even though the account holder has agreed to return the funds.
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Standard Bank's replyOfficial
17 Feb 2015, 16:11Hello kingal,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply17 Feb 2015, 16:11
Official
Hello kingal,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***