1 reviews | Active since Sept 2013
Refuse to reduce Interest Rate
<p>Just phoned Standard Bank to see if they can reduce my interest rate, which is at 21.25% and they bluntly refuse to reduce it. I have been a client with Standard Bank for more than 10 years, i have a good credit records and never defaulted on any payments. Surely my credit rating shoul be calculated as an individual and my history on payments? Please change this or i will be moving to another bank</p>
Good day Stephanie
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Stephanie
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Still waiting for that phone call, shows how you value your clients!!!
Still waiting for that phone call, shows how you value your clients!!!
Still waiting for Standard Bank to phone me.
Still waiting for Standard Bank to phone me.
Dear Stephanie
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Stephanie
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***