Refuse to provide information on my account due to me not knowing exactly when I registered a business more than 15 years ago

The worst bank in the world!!! I am trying to phone the bank to get information on my account, but due to me failing a Q&A test of arbitrary historical events in my life, they are refusing to provide any further information to me. This is an absolute joke!!!

The agent cannot give me any information in terms of what I answered wrong (obviously), but how should I know what incorrect information of me they store, or exactly when I registered a company (more than 15 years ago)...who really cares?

I have now been locked out, and they are refusing to assist me further....the agent recommended that I go to a branch to sort it out...in the middle of the corona pandemic...sheesh thanks Standard Bank.

I am sure to close off on all my business with your circus bank.