JJ
Jacqueline J
1 reviews | Active since Sept 2020
29 Sept 2020, 22:26
Refuse to close my account,untill I pay bank charges,of over R2000,ND I'm not working,since lockdown
Still waiting for someone from Standard bank to phone or assist with matter,regarding bank charges that I must pay,ND that I can't close my account with them,cause I owe them bank charges money,which was adding during lockdown ND where I am not working,I did inform them well in advance,but that said before I can close the account,I need to settle there bank charges,nd that while paying off that total of Over R2000,they will still charge me bank charges,because my account is still open,how can I do that if I'm not working
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
30 Sept 2020, 05:11Hello Jacqueline
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply30 Sept 2020, 05:11
Official
Hello Jacqueline
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***