RR
Rachel R
1 reviews | Active since Oct 2023
23 Nov 2023, 17:43
Refuse to close account refuse to give clearance letter
Standard bank have been the biggest pain in my financial situation.. Even when banking with them it was never pleasant.. I was under debit review and the accounts are paid up they keep harrsing me with letters of active account that was settled now they even refuse to send the clearance letter.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
23 Nov 2023, 18:02Dear Rachel
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Nov 2023, 18:02
Official
Dear Rachel
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
24 Nov 2023, 11:34Dear Rachel
We appreciate you bringing this matter to our attention.
Kindly note that we will be escalating this matter to the relevant team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you bringing this matter to our attention.
Kindly note that we will be escalating this matter to the relevant team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Nov 2023, 11:34
Official
Dear Rachel
We appreciate you bringing this matter to our attention.
Kindly note that we will be escalating this matter to the relevant team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you bringing this matter to our attention.
Kindly note that we will be escalating this matter to the relevant team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***