TK
Thomas K
1 reviews | Active since Feb 2019
06 May 2025, 15:07
Refusal to stop card or reimburse unauthorized deductions
This bank just don't care about their customers. I've been having issues with unauthorized deductions from my account and this bank completely ignores my calls for help. I've even tried to stop my card but this bank refused to allow me to stop the card, probably because they are making money out of these deductions. I won't enjoy anyone to bank with these ******.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 May 2025, 15:09Dear Thomas K,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 May 2025, 15:09
Official
Dear Thomas K,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
06 May 2025, 16:22Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply06 May 2025, 16:22
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's replyOfficial
07 May 2025, 17:26We would like to thank you for giving us the opportunity to address your matter. We are truly glad we could assist you. If you need any further assistance, please don’t hesitate to reach out to us. Your satisfaction is important to us.
Kindest regards,
Standard Bank Hello Peter Team
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Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 May 2025, 17:26
Official
We would like to thank you for giving us the opportunity to address your matter. We are truly glad we could assist you. If you need any further assistance, please don’t hesitate to reach out to us. Your satisfaction is important to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Kindest regards,
Standard Bank Hello Peter Team
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