LJ
Leigh J
1 reviews | Active since Feb 2015
01 Jun 2015, 10:41
refusal to assist
Ucount programme is a ****! I have phoned 3 times and queried and only received limited points. Someone elses card details are saved so they are earning the points and standard bank refuses to assist.
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Replies (1)
Standard Bank's replyOfficial
02 Jun 2015, 07:43Hello MrsLeigh Johnson,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply02 Jun 2015, 07:43
Official
Hello MrsLeigh Johnson,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***