Refund & Terms and conditions of Payment holiday

Item: Standard Bank
Rating: 1
Author: Brian K

Good day I have been waiting and waiting for Standard to respond. Does terms & conditions take so long to send? And refund?

Helpful (0)

Replies (4)

Standard Bank's replyOfficial

19 May 2020, 12:55

Dear Brain

Thank you for posting your comments.

Your matter has escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply19 May 2020, 12:55

Official

Dear Brain

Thank you for posting your comments.

Your matter has escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Brian K's updateReviewer Update

20 May 2020, 09:24

I am waiting now almost a month for this request to be sorted out. You know what take your time and don't worry anymore. Customer service is not important anymore.

Brian K's update20 May 2020, 09:24

Reviewer Update

I am waiting now almost a month for this request to be sorted out. You know what take your time and don't worry anymore. Customer service is not important anymore.

Brian K's updateReviewer Update

22 May 2020, 10:59

Good day,
I am telling Standard bank. do what you want to do. I cannot trust Standard Bank anymore.

Brian K's update22 May 2020, 10:59

Reviewer Update

Good day,
I am telling Standard bank. do what you want to do. I cannot trust Standard Bank anymore.

Standard Bank's replyOfficial

01 Jun 2020, 14:53

Dear Brian

Thank you once again for posting your comments.

I confirm that this matter has been responded to.

Kind regards

Whitney Marope
Complaint Resolution Centre
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Standard Bank's reply01 Jun 2020, 14:53