Refund Tax payment

Months ago from last year 2021 I have been in communication with the bank to close off the prestige account I have with them. And been asked to deposit a payment due to bank charges, I called the bank to close the account and payed off the amount overdue and charges towards the account and yet every time I would call on the account is active. Till date I went to SARS to update my banking details for my tax returns and they advised that a payment has already been paid to the account registered with is Standard bank and if the account is closed payment will be reversed back to SARS. To a shocking surprise that a notification came in reflecting the SARS Payment and of R2651.01 and balance on the account is R197.02.

The last interaction I had telephonically was with a customer service Team leader that’s assured that the account is closed yet the account is account.

I need payment to allocated back or reserved back since the account is closed or transfer to my active account with another bank, I want nothing to do with Standard bank.