1 reviews | Active since Mar 2015
refund request failure
<p>i would like to report a very poor service standard bank is giving yestday i went to deposit money after i have knocked off at work to deposit money to someone. apparently the machine took forever to process to my surprise i got a slip with "cash jam" massage. today i went to the Branch mind u im working for a company where lunch is just only 30min i then had to combine my tea and lunch by not taking my 1st tea, bear in mind im heavily pregnant u can imagine how hungry i am. i went to the stupid branch to request my money, to my surprise the need to investigate, number 2 the money will be deposited to the person and not my bank account. what makes me more angrier is that i am not the course of their poor machines that are not being serviced, and i didnt take 2days standing on the atm punching their machine it was only few minutes, number 2 i no longer want to deposit the money to that person anymore becuase i already did at shoprite, Standard Bank not serving their machines shouldnt be the client's problem, i dont have a Standard Bank account and trust me right now i wouldnt recommend it for anyone. i want my money and i want it today. im not gonna walk down to that stupid branch they going to make sure that i have my money paid back to me. this process you are using is just pure bull****, complete *******. i want my money to buy supplements for my pregnancy and should today pass without my refund and something bad happens to my child Standard Bank will be held accountabble and i will also complain at the Ombards</p>
Good day Noxolo
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Best regards,
Good day Noxolo
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Best regards,
Good day Noxolo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Best regards,
Good day Noxolo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Best regards,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Best regards,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Best regards,
