LS
Linda S

1 reviews | Active since Dec 2025

11 Dec 2025, 08:17

Refund on double deduction

They have a techinical problem with Debitorders, double deducted my account. Struggling from the 5th of December to get my refund. I am not happy!

0
Replies (2)
Standard Bank
Standard Bank's reply11 Dec 2025, 08:19
Official

Dear Linda,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
***

LS
Linda S's update11 Dec 2025, 15:17
Reviewer Update
What a joke, consultant phoned me. Refund is processed but will only appear in my account on Monday ..... 12 days to do a refund