refund of cheaque account

I was paying STD under Debt Review by the name of Zodumo Lupoko contact *** , on the 1st of June 2015 From this letter came from Rhoda .<br> <br> Please be advise that card account *********B11<br> is in credit please forward banking details(statement of the account where the funds should be refunded to) so we can assist with the refund, issue a paid up letter and close the account<br> Yours Faithfully<br> simone rhoda<br> Debt Review Department<br> Credit Rehabilitations and Recoveries <br> I kept on phoning emailing them they finally sent me something in writing on the : 28 August 2015 11:27 AM<br> o Amount of R 1,499.55 (Credit balance)to be transferred from cheque Account, *********B11 to FNB Account, *** as per your request.<br> <br> Another email on the Sat 2015-09-12 07:03 AM<br> Please be advised that we have received the statement. The refund should be processed within 5 to 8 working days.<br> Regards<br> Yours Faithfully<br> Juliet Maake<br> Debt Review Department<br> Credit Rehabilitations and Recoveries <br> <br> When I phone yesterday , iwas told refund was done on the 21st of August , I must check my account , please tell me iam so tired of this .<br> <br> <br> <br> <br> <br> <br> <br>