RM
Rosslyn M

1 reviews | Active since Dec 2012

11 Sept 2021, 10:05

Refund NOW

Standard Bank! WHERE IS MY MONEY!!?? This institution is sitting on money refunded to me by Air bnb. I have had to take time off work to go into a branch to try resolve it, phoned countless call centre agents, written emails with no response. Now Air bnb has closed the query advising me to open a case against the bank. How? If no-one responds?

0
Replies (1)
Standard Bank
Standard Bank's reply11 Sept 2021, 23:53
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax) *** 

Best regards,