GM
Gerson M
1 reviews | Active since Aug 2022
25 Apr 2023, 15:00
Refund not paid
I have been waiting for my refund since last month from insurence claims. Last. Week before last I was told on email by Gugulethu and Ronny that my refund will be paid after 5 days. I am still waiting after 9 days. Who should I speak to in order for me to get my money back?
I have never been made to suffer for what is mine like this before. Please, pay me my refund as promised.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Apr 2023, 15:02Hi Gerson
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Standard Bank's reply25 Apr 2023, 15:02
Official
Hi Gerson
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Standard Bank's replyOfficial
05 May 2023, 12:38Hi Gerson
Thank you for taking my call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking my call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply05 May 2023, 12:38
Official
Hi Gerson
Thank you for taking my call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking my call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***