1 reviews | Active since Aug 2015
Refund not done
I over paid my credit Card on 24 July 2015 and reported the matter to the Macrobert attorneys and the bank, till this day I still do not have my money in my account.I have been sent from pillar to post. The refund has not been done. Whenever I call I never get a straight answer as to why the refund is not done. I have sent emails to 2 standard bank employees (Vhutshilo Ndou and Petronella Leeto) with my banking details, and even sent my bank statement but nothing has been done. I am really disappointed in the manner this matter has been handled. <br> <br> As much as I have paid standard bank, I still need to pay other creditors. I need my money back.<br> <br>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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I do not have a credit card with standard bank at the present time, but to my suprise Ihave been blacklisted and the account handed over to the lawyers.
The credit card that I had with the bank was blocked so that I could payit off, and July 2015, I managed to pay off the account and got a settlement letter from Standard Bank and Mcroberts lawyers.
All I know is that I do not owe the bank anything and I dont even have their card with me.
Please resosolve this issue. I have all the documents showing that I do not owe the bank.
I do not have a credit card with standard bank at the present time, but to my suprise Ihave been blacklisted and the account handed over to the lawyers.
The credit card that I had with the bank was blocked so that I could payit off, and July 2015, I managed to pay off the account and got a settlement letter from Standard Bank and Mcroberts lawyers.
All I know is that I do not owe the bank anything and I dont even have their card with me.
Please resosolve this issue. I have all the documents showing that I do not owe the bank.
Good day Paballo
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Good day Paballo
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Paballo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Paballo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Paballo
Please accept our sincere apologies for the undue frustration caused.
We trust that you are comfortable with the outcome provided via email.
Kind regards
Sechaba Rakoloti
***
*** (fax)
***
Good day Paballo
Please accept our sincere apologies for the undue frustration caused.
We trust that you are comfortable with the outcome provided via email.
Kind regards
Sechaba Rakoloti
***
*** (fax)
***
Good Day,
The above matter has not been settled, I got a call from a company claiming that they have been instructed by Standard Bank to collect their money.
I have paid standard bank in July 2015 and they keep on sending their lawyers to collect money. The lawyers that they 've have contacted are MBDCS. I have their email address and land line.
Please resolve this matter.
Paballo Williams.
Good Day,
The above matter has not been settled, I got a call from a company claiming that they have been instructed by Standard Bank to collect their money.
I have paid standard bank in July 2015 and they keep on sending their lawyers to collect money. The lawyers that they 've have contacted are MBDCS. I have their email address and land line.
Please resolve this matter.
Paballo Williams.
Dear Ms Williams
I refer to our telephonic conversation and confirm that the matter has been finalised.
Thanks,
Complaint Resolution Centre
***
Dear Ms Williams
I refer to our telephonic conversation and confirm that the matter has been finalised.
Thanks,
Complaint Resolution Centre
***