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aretha N
1 reviews | Active since Oct 2015
10 Aug 2021, 19:19
Refund me R500. 00 surplus dated 28 January 2021
The is a surplus on your statement dated 28th January where I payed Truworth online where they said I didn't pay and I visited the bank at Hatfield plaza the gentleman whom helped me confirmed that the account is for Truworth I just ask for my R500. 00 refund. I have closed the truworths account.
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Standard Bank's replyOfficial
13 Aug 2021, 01:03Hello Aretha Ndala
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply13 Aug 2021, 01:03
Official
Hello Aretha Ndala
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***