MT
Mpho T

1 reviews | Active since Jul 2021

06 Nov 2024, 09:30

Refund

debt review admin, I've sent multiple emails regarding funds that was in the account before signing for debt review, according to my knowledge those funds should be transferred to my new account. but am being told that there were no funds in my elite account. my account got deactivated before I could transfer all my funds. please explain why to date no one is willing to assist me.

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Replies (1)
Standard Bank
Standard Bank's reply06 Nov 2024, 09:55
Official
Dear Mpho, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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