DP
Debbie P
1 reviews | Active since Oct 2015
20 Oct 2015, 15:50
Refund delay - Request no: ***
I am still waiting for my money to be reversed back into my account!<br> I keep being promised that the funds will be corrected, but then it doesn't happen.<br> I get told that I will be contacted, and then no one contacts me.<br> <br> This is over R2000! Maybe it is not a lot of money to you, but to us, it is the money we need to feed our children!<br> We have ha to suffer the embarrassment of having to borrow money from our family just so that we can get through the month!
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Replies (1)Standard Bank's replyOfficial
21 Oct 2015, 09:07Hello Brian&Debbie,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply21 Oct 2015, 09:07
Official
Hello Brian&Debbie,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
