DP
Debbie P

1 reviews | Active since Oct 2015

20 Oct 2015, 15:50

Refund delay - Request no: ***

I am still waiting for my money to be reversed back into my account!<br> I keep being promised that the funds will be corrected, but then it doesn't happen.<br> I get told that I will be contacted, and then no one contacts me.<br> <br> This is over R2000! Maybe it is not a lot of money to you, but to us, it is the money we need to feed our children!<br> We have ha to suffer the embarrassment of having to borrow money from our family just so that we can get through the month!

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Replies (1)
Standard Bank
Standard Bank's reply21 Oct 2015, 09:07
Official
Hello Brian&Debbie,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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