KK
Keamogetswe K
1 reviews | Active since Jan 2022
28 Dec 2025, 11:42
Refund
The extra amount you see is a temporary card authorisation to check your card’s validity. This is not an actual charge and will be released by your bank within 14 days. If you need it released sooner, you can contact your bank, as Bolt has already released the payment on our end. Can you please kindly assist to resolve this issue Account number: ***
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Replies (2)
Standard Bank's replyOfficial
28 Dec 2025, 11:47Dear Keamogetswe,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Dec 2025, 11:47
Official
Dear Keamogetswe,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
29 Dec 2025, 10:51Dear Keamogetswe,
We would like to thank you for giving us the opportunity to address your matter.
Please have Bolt send the reversal request via e-mail, to ***
Once the mail has been received, the request will be actioned.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
Please have Bolt send the reversal request via e-mail, to ***
Once the mail has been received, the request will be actioned.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Dec 2025, 10:51
Official
Dear Keamogetswe,
We would like to thank you for giving us the opportunity to address your matter.
Please have Bolt send the reversal request via e-mail, to ***
Once the mail has been received, the request will be actioned.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
Please have Bolt send the reversal request via e-mail, to ***
Once the mail has been received, the request will be actioned.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***