Refund complaint from Felicity Ditlhare KHAILE

Dear Sir/ Madam

Good Morning My name is Felicity Ditlhare Khaile. My husband is Peiso Pitso. 2011 we had a home loan with Standard bank. This year April 2024, I found myself in a situation that I would fail to pay my house installment as it was not only installment I had. My husband is no longer working for more than 3 years now. We chose to ask Debtbusters to take control so we can left with something in our hands after I get paid. Standard bank had an agreement with Debtbusters as well as me and my husband. Debtbusters paid R2 882...on August 2024 according to their agreement, but Standard bank chose to deduct R2 882,50 from my bank account as well on the 15th of August 2024. Reference( eft debt order *** Standard Bank Home Loan ( ***) I sent an email to alert Debtbusters about the situation. They sent the demanding email to Standard Bank and Standard Bank promised to pay back my money within fifteen working days.

They don't want to pay me back until this day I am facing the circumstances that prevent me from continuing with the programs.

I would appreciate your assistance

Your's faithful Khaile Ditlhare Felicity KHAILE DITLHARE FELICITY