SM
Sindile M

1 reviews | Active since Nov 2024

19 Nov 2024, 09:45

Refund

Standard bank gave me the run around in regards to closing my car finance account after I have settled it, they only called me after I wrote a review on hello Peter to let me know that they will close the account. As request and I should expect a refund of around R400 in 5 business day. It has been 2 weeks now And I have not received any payment. I wish I could have taken the house with another bank because clearly this is how I will struggle with my bond aswell.

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Replies (1)
Standard Bank
Standard Bank's reply19 Nov 2024, 09:57
Official
Dear Sindile

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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