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Youdy

1 reviews | Active since Jan 2024

01 Jun 2026, 19:16

Refund

Failure to follow up on recovered funds. No feed back. It is the who should deal with the other bank successfully. So far they have been unable instead extoting funds from me for money they know it's not in the account due to *****.

I am a private banking client, they just do not help.

I have been with private banking for years and they would attend to a matter from beginning to the end.

I am thrown from pillar to post.

I would like my matter resolved as I can't believe my own bank is extoting funds unfairly from me.

Thanks

0
Replies (2)
Standard Bank
Standard Bank's reply02 Jun 2026, 07:00
Official
Dear Youdy 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply03 Jun 2026, 11:19
Official
Thank you for getting back to us. Our team will be in touch.