mM
mthokozisi M
1 reviews | Active since Apr 2015
22 Oct 2022, 10:26
Refund
Standard Bank Mobile have shown ********** behavior in resolving my refund that should've been resolved within 14 days.Refence is 352972 dates 27/09/2022. They've failed to communicate with me and whenever I call they make promises and of phoning me back and they don't. Even their managers don't bother calling back after promising to call me back.
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Standard Bank's replyOfficial
22 Oct 2022, 10:44Dear Mthokozisi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply22 Oct 2022, 10:44
Official
Dear Mthokozisi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team