Refund
<p>on the 2nd june 2017, i transferred an amount of R2400.00. only to find out the following day that it was a wrong account, i went to standard bank Tshwane Mid City Branch to try and reverse the money, the consultant told me that it is not an account the money will return/bounce back within 4 working days. 5 days passed and i went bank to the bank to enquire why the money was not yet back into my account. i was told to wait few days more, on saturday the 17th of june 2017 i went to Sunnyside branch and they advised me to make a recall i gave them a go ahead they told me they will charge me R290.00 i agreed.i went back to midcity branch on 19th june 2017 after receiving a text that my request has been resolved. the consulted told me that the person who helped me in sunnyside to open a recall sent my form to aa wrong department, and he will send an email to make a follow up. 03 july i went to midcity branch again beacuase this is the nearest branch during the week cause am at work. the very same consultant at midcity branch made a follow up and he told me that he lodged a complain against the consultant in sunnyside branch. till today i dont know what is happening and how far is the process.</p> <p> </p>
Dear Ntsieni Hope Mudzuli
Thank you for your posting.
I refer to our telephonic conversations and can confirm that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Dear Ntsieni Hope Mudzuli
Thank you for your posting.
I refer to our telephonic conversations and can confirm that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
