refund

Inconsistency in feedback provided:<br> <br> It is really funny what happens when one doesn't owe the bank and the tables have now turned.<br> <br> I recently found out that I had +R6000.00 in credit on a credit card that I had with you guys years ago. I was asked to email you my bank statement and this was sent to you on the 16th of February 2015. No one acknowledged receipt of the email.<br> <br> On the 18th I contacted your office and I was informed that funds will reflect in my account in 3 working days.<br> <br> I emailed you guys again and on the 21st I was informed I will be refunded within 8 working days. It is the 8th working day and funds do not reflect in my account.<br> <br> I mailed you again and I received an automated response.<br> <br> We sorry but it will take another 8 working days for us to process your refund. <br> <br> Can you please advice when I will receive the funds in my account.