MT
Moroesi T

1 reviews | Active since Oct 2015

22 Oct 2015, 19:23

refund

Hi,on the 16/02/2015 I bought emfuleni electricy on the standard bank ATM for R200 but wen I try to recharge at home the voucher could not be recharged,I therefore went to the vaal mall branch for assistance I could not be help,I was referred to a customer service and they checked and told me the money will be reversed to my account within 3 or 5 working days,till now I'm help.can you please interfere

0
Replies (1)
Standard Bank
Standard Bank's reply23 Oct 2015, 08:55
Official
Hello moroesitsepetsi,



Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***