IS
Itumeleng S

1 reviews | Active since Jul 2011

18 Feb 2015, 12:55

REFUND

Standard Bank debited my account and now take forever to even give me feedback on what they are doing to my accounts. I closed my cheque account, and was charged the service fee 3x... and then my RCP debit order went of my new bank account, and yet the debited my standard bank account and still have not bothered to reverse the transaction or give me feedback 18 days later. This person that assisted me in the Menlyn branch messed up everything.. as soon I'm done paying what I owe them- it's no more standard bank for me... EVER! They are the worst bank I have ever dealt with!

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Replies (1)
Standard Bank
Standard Bank's reply19 Feb 2015, 10:52
Official
Hello imsono,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,