ZM
Zodwa M
1 reviews | Active since Oct 2021
02 Nov 2021, 13:32
Refund
I paid an amount of R12000 on different occasions on the month of August to Standardbank using FNB App of which the money was paid to the wrong account that belongs to the public recipient. Both banks send me from pillar to post. Up until today I didn't get any assistance
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Standard Bank's replyOfficial
02 Nov 2021, 13:50Dear Zodwa M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre***
***
Standard Bank's reply02 Nov 2021, 13:50
Official
Dear Zodwa M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre***
***