zS
zuze S

1 reviews | Active since Mar 2012

05 Aug 2015, 10:40

refund

I had a cheque account with Standard Bank it was handed over, Saturday i received a call to make the arrangements for to the account of which i agreed to pay R 500 a month. SARS deposited the money worth R 3700 and i went to the bank to ask for a refund of the difference. They branch consultant told me that the account is no longer with them it was handed over to the attorneys i should speak to the attorney for them to write a letter and send it to their legal team then they can arrange a refund. this morning i phoned the attorney they told me that the account is no longer with them, Standard bank recalled that account back to them.

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Replies (1)
Standard Bank
Standard Bank's reply06 Aug 2015, 15:21
Official
Hello zuzese,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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