1 reviews | Active since Jun 2016
REFRESHINGLY AWESOME SERVICE FROM MAGGY RAMPEDI
<p>I have had a few run-ins with my bank (that I've supported for 29 years) over the past two years with my homeloans and credit card accounts. After struggling with rude people and bad service this week I gave up and app**** online for an account with Standard Bank. Due to some technical issue online, Maggy Rampedi from Standard Bank Centurion, called me back to finalise my application.</p> <p> </p> <p>This lady is AMAZING! She is friendly, helpful, well spoken and sympathetic. </p> <p> </p> <p>After I missed her call, I immediately received an email from her and it actually contained her direct contact details. When I phoned back I immediately got a hold of her on her direct line and everything was arranged. I'm moving all my accounts to Standard Bank.</p> <p> </p> <p>She's sorted out my accounts immediately and since I'm having a rough week at work, and cannot get away to sign some documents for her, she's sending a consultant to see me at my office tomorrow and kept me up to date all the way through, phoning me 2-3 times a day if needed.</p> <p> </p> <p>Maggy, you're an asset to your company. I couldn't ask for better service if I were a VIP!</p> <p> </p> <p>You made my week.</p>
Good day Mariana Burger Smith
We appreciate your feedback.
We are delighted to hear of your wonderful experience with us.
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
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Good day Mariana Burger Smith
We appreciate your feedback.
We are delighted to hear of your wonderful experience with us.
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
***
*** (fax)
***
